How do I view a copy of a check in Digital Banking?
All of your cleared checks are listed in your checking account history in Digital Banking. Select the transaction to view details and the check image. Your checking account history, including cleared checks, are available in Digital Banking for approximately one year prior to the current date.
You may also request a check copy at any Visions office, by calling our Contact Center at 800.242.2120 option 4, or through Live Chat in Digital Banking. A $2 fee is charged for all check copy orders that are requested from Visions. The copy will be mailed to you at the address listed on your account.
To view copies of checks paid using our online Bill Pay service, you must access Bill Pay in Digital Banking (found on the menu under Transfers/Payments) and follow the link to Visit Bill Pay site. Then, view your Payment History to find payment details and a copy of the check. A copy of the front and back of the check will be available only after the check has been cleared.
