Faster. Greener. More Secure.
Introduction
Let's face it: paper statements really aren't your best option anymore. It's time to go digital.
Mail can be lost and delayed, plus you need to worry about where to store them. That’s not a problem with eStatements, though – they’re available sooner, securely stored, and accessible anytime. Just log into your online banking account or access them in the Visions FCU Mobile app. Even better, you could qualify for a $5 bonus* just for enrolling! What are you waiting for? Enroll today.
Log into your account in digital banking and select Statement Delivery Preferences from the Services dropdown menu. Then select Electronic Statements to go paperless!
Additional Information
View the terms and conditions here.
*Visions Federal Credit Union membership required with $1 minimum deposit. Certain restrictions apply; ask for membership eligibility details. Must be 18 years of age or older to qualify. Must be user of Visions’ digital banking services. User must enroll in eStatements via Visions’ digital banking services to qualify for bonus. Bonus will be deposited into primary savings of associated account in which eStatements were enrolled within 10 business days of eStatement enrollment. Offer ineligible for members currently enrolled in eStatements. Member may only redeem this offer once. Must have valid US Social Security number to qualify. Bonus may be reportable for tax purposes. Offer subject to change or expire without notice. Federally insured by NCUA.
eStatements FAQ
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How do I enroll in eStatements?
To sign up for eStatements, follow the steps below:
- Log in to your Digital Banking account.
- Select "Statement Delivery Preferences" from the "Services" menu.
- Follow the on-screen instructions and you're done.
And don’t worry – you can still print out your eStatements or switch back to paper statements at any time!
If you have completed the above process, it will take approximately 24 hours for your enrollment to be complete, and for some of your past statements to be available to you, if applicable*. When the enrollment is complete you will be able to access your eStatements by clicking on the "eStatements" menu in the left side navigation of the digital banking experience.
Visions Visa® Credit Card eStatements are included with the monthly account eStatements. To access your credit card eStatements, log in to your Digital Banking account, click on the eStatements page, and select the credit card menu.
We will notify you via email when your eStatements are ready for you to view in digital banking. Please note: you may need to adjust your spam filter settings on your email service to receive the email notification. In order to do this, please go to your email settings and make sure that any incoming email messages from Visions are part of your "accepted" email list so that they will not be sent to your spam folder. The email address to add to the "accepted list" is eStatements@visionsfcu.org. If you have any questions or concerns, please contact us at 800.242.2120.
Thank you for making the switch to eStatements!
*Note: If you were previously enrolled in digital banking, an eStatements history may be available to you approximately 24 hours after your enrollment is complete. If you have not been previously enrolled in digital banking, your eStatements will be available at the beginning of the next month.
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How can I cancel eStatements and receive paper statements instead?
To cancel your eStatements:
- Log into Digital Banking,
- Select the Services menu
- Select Statement Delivery Preferences
- Follow the instructions on this screen to change your statement delivery method
or assistance with online access, you may reach out to Member Services at 800-242-2120 menu option 4.
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Why am I receiving a "communication error" when accessing my eStatements?
If you are receiving a communication error when accessing your eStatements, please check your browser to be sure that both first and third-party cookies are enabled.
Note: If you are using a Safari browser, be sure that the setting "Prevent Cross-Site Tracking" is turned off. If using Firefox, be sure that the "Tracking Protection" under Privacy and Security is not set at "Always".
