Please note that we have planned maintenance scheduled for the week of May 25th. You may experience slower transaction processing and balance updates during this time. We appreciate your patience.

Why is my credit score not available in digital banking?

There could be a few reasons for a score not being available, such as:

  • You are a new member
  • Your credit history is too new
  • You've chosen to have a credit freeze on your file
  • The information we have on file for you may need to be updated. To review your contact information and account details, you can call 800.242.2120 or speak with a representative at your local branch

Credit Score FAQ