Why is my credit score not available in digital banking?

There could be a few reasons for a score not being available, such as:

  • You are a new member
  • Your credit history is too new
  • You've chosen to have a credit freeze on your file
  • The information we have on file for you may need to be updated. To review your contact information and account details, you can call 800.242.2120 or speak with a representative at your local branch