Are you interested in exploring career options at Visions?
Work with us – and be part of something bigger than banking.
We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.
If you have any questions about your application or a current opening, please contact the Talent Team directly at 800.242.2120, ext. 10501 or by emailing us at TalentTeam@visionsfcu.org.
Career Interests and Opportunities
We get it. When most people think about a financial institution, they think of tellers. Well, maybe you’re an excellent candidate for that position, or maybe you’d rather do something else.
At Visions, our career opportunities are as diverse as the communities we serve. We offer full-time, part-time, and part-time plus positions, along with development, advancement, and internship opportunities. From growth opportunities to flexibility to competitive wages and benefits – we've got it all. Our teams include:
Branch & Contact Center
Branch
When you think of Visions, these member service employees probably come to mind. At more than 50 locations in New Jersey, New York, and Pennsylvania, our Branch teams are comprised of tellers, accounts specialists, loan officers, and managers. Together, they ensure quality, in-person service for our members – from cashing checks to applying for loans. They also process overnight transactions and act as a liaison for all members and support departments.
Contact Center
Whether temporarily out of town, living across the globe, or just handling their personal banking at home – all Visions members deserve full, equitable access to our products and services. That’s where our Contact Center comes in! This department is our one-stop shop for over 90% of our products, services, and solutions. From offices in Endwell (NY), Reading (PA), and Saddle Brook (NJ), our Contact Center answers calls beyond Visions’ regular office hours, responds to Live Chat requests, and serves members in both English and Spanish across all 50 states and abroad.
Business Performance
The objective of the Business Performance department is to define, analyze, and re-engineer organizational processes to increase efficiency, reduce pain points for members and staff, and improve operating performance. They’re primarily focused on (1) process improvement, identifying value and non-value-added steps in existing processes and systematically removing waste, and (2) data analytics that helps business units make better decisions and empower marketing with data to deepen member relationships. The Business Performance team employs a Lean/Six Sigma, DMAIC methodology to leverage web programming, robotic process automation (RPA), and upcoming machine learning and AI capabilities to automate business processes alongside the use of SQL and Business Intelligence tools to provide powerful data visualizations and insights.
Digital Banking
Our digital developers, programmers, and innovators are constantly tweaking and improving our website, mobile app, and integrated tools in online banking. With a primary goal to increase digital efficiency, the Digital Banking team frequently partners with all internal departments, industry leading vendors, and FinTech providers to create a digital ecosystem for our members. While these upgrades are being tested and introduced, other Digital teammates are making sure the online and mobile platform stays operational 24/7.
Finance
The Finance department’s accounting staff is responsible for ensuring that Visions’ general ledger accounts are reconciled efficiently and accurately. They work to make sure that credit union assets, liabilities, equity, income, and expense transactions are recorded properly. In addition, they oversee all account reconciliations, ranging from cash withdrawals to new loans and more.
Human Resources
Our Human Resources department acts as ambassadors and advocates both for existing and prospective employees. That means benefits, payroll, talent retention, and recruitment efforts for the organization. They also facilitate employee engagement, guiding and promoting an equitable and inclusive culture that celebrates diversity.
Internships
Our internship program offers an incredible opportunity to gain useful job experience, network with a wide variety of leaders at Visions, and strengthen professional skills, all while building the students’ knowledge of personal finance.
Visions Business Academy
Through partnerships with certain school districts, our high school interns work with Financial Wellness Officers and school representatives to prepare a financial education curriculum for their district, featuring information on credit union products, services, and programs. Learn about our Visions Business Academy and high school internships.
College Internships
We also have internships for students pursuing higher education. If you do not see a specific internship opportunity that interests you, please contact the Talent Team at TalentTeam@visionsfcu.org directly for further assistance.
IT Operations
As subdivisions of the Information Technology department, several teams support our core operations, including our Data Warehouse, Programming, Systems Integration, and IT Projects teams. These IT Operations teams ensure that critical business processes run on-time, every time. They’re regularly designing automation processes, implementing new code, and pursuing perfection so our key systems are optimized for members to use anytime.
Marketing & Community Development
Marketing
Our Marketing team is responsible for the credit union’s marketing, events, and internal communications. With specialized roles within the department – including graphic design, video production, event planning, and more – these creatives work to promote our brand, products, and services.
Community Development
You’ll often see our Community Development team around town as Visions Cares. Committed to community, they’re ensuring that Visions is giving back – A LOT – to support the nonprofit organizations. This department facilitates relationships with community organizations, reviews requests for grants, in-kind donations, and volunteers, and oversees quarterly giveback campaigns that involve our staff in causes that impact our communities.
Member Operations
The Member Operations team specializes in compliance and reporting as it relates to Individual Retirement Accounts (IRAs), subpoenas/levies, death claims, abandoned property, and expulsions. They frequently collaborate with our internal Trust department to maintain accounts with approved power of attorney and trust documents.
Risk Mitigation
As the in-house experts on scams, identity theft, and suspicious transactions, our Risk Mitigation department has a team that
studies fraud and another team dedicated to the Bank Secrecy Act (BSA). They’re watching the latest statistics and trends in fraud, understanding what scams look like and how to counter them. They also monitor member accounts and daily transactions for red flags and unusual activity, especially as related to financial regulations and security measures such as OFAC, Anti-Money Laundering, and Suspicious Activity Reports.
Technical Services & Infrastructure Support
Our Information Technology department includes a Service Desk that provides exceptional service to teams across the organization – fixing issues with applications, ordering and deploying hardware, and responding to tickets across all our locations. Other IT services include support for our technical infrastructure, including servers, communications, and software applications.
Can't find what you're looking for?
These are just some of the career areas within Visions. If you can't find exactly what you're looking for, fill out our Career Interest Form and we'll send you information when new career opportunities matching your interests become available! This form is not considered an application for employment.
Or, feel free to contact our Talent Team to discuss your career goals and qualifications at TalentTeam@visionsfcu.org or by calling 800.242.2120, ext. 10501.
Employee Benefits
In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like…
- Pension Plan, 401k Plan, and 401k matching contributions
- Excellent health benefits
- Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
- More than ten paid holidays per year
- Tuition reimbursement
- Student loan repayment
- Employee recognition program
- Educational incentives
- Wellness program
...and more!
Take a look at our complete list of benefits.
Why Choose Visions?
People join our Visions team for many reasons, and they stick around because of our culture and impactful values. Don't believe us? Listen for yourself! Or, learn more about our culture.
We’re really proud of what we do every day to serve our communities. Imagine having a job where you can share that pride.
Programs That Care
Whether it's our approach to financial literacy or benefits offered through special programs, we're engaged with the wellbeing of our members, our employees, and our communities.
We proudly offer additional services and support for veterans, nonprofits, youth, and educators in communities we serve – and our employees are essential to those efforts!
We are proud to employ and support our military veterans.
Testimonials from our Employee Resource Groups (ERGs)
Where Do You Want to Work?
Find a position at one of more than 50 locations – including branches, Contact Centers, and offices in New Jersey, New York, and Pennsylvania.
Our Hiring Process
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Apply
Submit your application. Online, you'll be able to check your application status at any time.
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Verification
We'll acknowledge receipt of your application.
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Assessment
Your resume, credentials, and credit history get weighed by our Talent Team.
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Interview
Our team could arrange an interview with your potential manager or supervisor.
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Job Offer
If you're qualified and selected for the position, then we'll make an offer!
If you accept our offer, the onboarding process will begin. We'll work together on essential paperwork, background checks, and screenings – then start training for your new role! Use the link below to browse our openings or to submit an application. If you need additional support or have questions about current openings, feel free to contact the Talent Team via email at TalentTeam@visionsfcu.org or by calling 800.242.2120, ext. 10501.
Check out our interview tips for some advice on how to stand out as a candidate.
Frequently Asked Questions
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Why should I work at Visions?
Flexibility, security, competitive wages, and benefits ranging from medical to retirement - we've got it all! Plus, opportunities for advancement, development, and tuition reimbursement. We're a company that's growing more and more every day - and you can, too.
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What kinds of employment do you offer?
All kinds! We offer full-time (40 hours), part-time plus (30 hours), part-time, seasonal and internship opportunities.
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What types of jobs do you offer?
Check out our job postings! We have a large variety of openings in the three states we operate in - New Jersey, New York, and Pennsylvania. Everything from branch and member-facing opportunities to back-office and support positions. Remote work opportunities are rare but may be available, depending on the position. You can also apply for “general interest” and our Talent Team can help you find the right fit.
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What are some other perks that you offer employees?
Tuition reimbursement, student loan payment assistance, a unique wellness program, peer recognition with rewards, learning and development opportunities, and an enjoyable work environment!
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What if I don't have any experience in a financial institution?
That's okay, many of our jobs do not require it! We offer extensive training for many positions and make sure that you are supported from day one.
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When will my employee benefits go into effect?
Most benefits start on your very first day! (if you registered)
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Who is eligible for benefits?
Everybody gets something! We offer a full-time package to full-time or 30-hour part-time plus employees. Standard part-time employees also receive some competitive benefits.
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Do you offer an employee referral program?
Yes, we do. Employees refer great employees!
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Can I apply for more than one job?
Thank you for your interest - yes, please do! If you apply for more than one position, contact our Talent Team to discuss your primary interests.
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What can I expect after I've applied?
See our Hiring Process, outlined above. Here's a quick breakdown:
Once you've applied, we'll acknowledge receipt of your application and you'll be able to check the status online. Our Talent Team will review your resume, credentials, and credit history, and then, if you seem like a good fit, will schedule an interview (or two). If you're qualified and selected for the position, we'll make an offer.
Whether or not you are chosen, we will notify you via email of the decision.
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Who do I contact if I have questions?
You may reach the Talent Team via email at TalentTeam@visionsfcu.org or by calling 800.242.2120, ext. 10501.
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Do you offer sign on bonuses or pay premiums for any special qualifications?
We do! We offer bi-lingual premiums to qualified employees and sign-on bonuses for certain eligible positions.
For example, a newly hired Contact Center Advisor who speaks English and Spanish could earn both a sign-on bonus and a premium pay rate! Contact our Talent Team for details.
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Do you have any remote work opportunities?
Yes, some of our openings can be filled by remote applicants!
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How does Visions support employees with professional development?
We offer plenty of professional development opportunities and support for employees who want to continue pursuing higher education, self-improvement, or growth within the credit union industry. Options can include:
- Tuition and Student Loan Reimbursement
- Lead-In and Lead-On training programs
- Credit Union Executives Society (CUES) Professional Development
- Lunch and Learn seminars during the workday
- Visions Toastmasters Club
- Our employee Learning Library
...and more!
Connect with our Talent Team
The Visions Talent Team works to attract, hire, and retain the best candidates for the Visions family of employees. It’s their job to find the best talent like you! Connect with the Talent Team now.
You may reach the Talent Team via email at TalentTeam@visionsfcu.org or by calling 800.242.2120, ext. 10501.
Talent Acquisition Specialist
Talent Acquisition Specialist
Senior Talent Acquisition Specialist
Talent Acquisition and Retention Manager
At Visions, we condemn racism, violence, discrimination, and hatred toward any person or persons. It is in our foundation as a credit union to accept and serve all members equitably, regardless of their race, social status, or financial position.
This spirit of inclusion extends to our homes and our employees, too.
We are committed to supporting and lifting up our communities. Now, more than ever, we need to come together with a cooperative spirit to support our friends and neighbors.
As an employer, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
All are seen. All are heard. All are welcome.
