Your account security is our priority.
You can join the effort, too, and be our partner in protecting your accounts and personal information. Use these online resources to maximize your security.
 


Digital Banking

In digital banking, you can monitor your account history for suspicious transactions and utilize other free services:

  • Transaction History – View your account transactions in our secure online portal – anytime, anywhere
  • eStatements – A faster, greener, and more secure way to view your monthly statements. Learn more about eStatements
  • Alerts – Choose from 20 Security Alerts to choose from and add custom Account Alerts based on your personal preferences and financial habits. Learn about Alerts and Security Alerts
  • Card Controls – Temporarily disable your Visions credit or debit cards or request a replacement if a card is lost or stolen. Check it out in digital banking!
     

Plus, if you’re using our Visions FCU Mobile app, you’ll notice FaceID and Passcode options on your login screen. In addition to our multi-factor authentication, these optional enhancements are both convenient and secure. Win/Win!
 

Information and Education

When you’re informed about fraud, identity theft, and other risks, you’re more likely to protect your information and make safe decisions. Stay informed and protected with:

  • This website! – Check back regularly for new content. You'll notice a few articles at the bottom of this page or click here for more
  • Visions' social media accounts – Updated regularly with educational information, details about common scams, and tips to defend against fraudsters. Follow us on Facebook, Instagram, X (formerly Twitter), and TikTok!
  • MoneyMatters – Our financial magazine always include a message, article, or advice from our Fraud department – like this one! Keep reading quarterly or explore previous issues online
  • Internet Crime Complaint Center – Hosted by the FBI, IC3.gov is our nation’s hub for reporting cyber crime. Visit the site to learn about online threats or report an internet crime
     

When it comes to protecting your personal information and hard-earned money, you're our most important teammate! Thank you for helping to keep assets safe and for making safety a priority.

If you're ever concerned about your account security, please speak with our Contact Center at 800.242.2120.
 

Security Articles

  • Zelle® Safety

    Located conveniently in your Visions FCU Mobile app, Zelle® enables you to send and receive money with friends and family, even if they bank somewhere different than you. Follow these easy tips to use Zelle® safely: (1) Only send money to those you know and trust, (2) Beware of payment scams, (3) Treat Zelle® like cash.

    Person at a table with cell phone and laptop
  • Cybersecurity and Social Media

    Although it may be challenging to maintain privacy on social media, taking sensible precautions can provide you with peace of mind. Here are steps you can take to protect your information.

    people using social media