Resources for Account Security

Your account security is our priority. You can join the effort, too, and be our partner in protecting your accounts and personal information. 

Use these online resources to maximize your security.

Digital Banking

In digital banking, you can monitor your account history for suspicious transactions and utilize other free services:

  • Transaction History – View your account transactions in our secure online portal – anytime, anywhere
  • eStatements – A faster, greener, and more secure way to view your monthly statements. Learn more about eStatements
  • Alerts – Choose from 20 Security Alerts to choose from and add custom Account Alerts based on your personal preferences and financial habits. Learn about eAlerts and Security Alerts
  • Card Controls – Temporarily disable your Visions credit or debit cards or add notes about your travel plans. Check it out in digital banking!

Plus, if you’re using our Visions FCU Mobile app, you’ll notice FaceID and Passcode options on your login screen. In addition to our multi-factor authentication, these optional enhancements are both convenient and secure. Win/Win!

It's easy to enroll and you could be eligible for a cash bonus* 

For a limited time, when you enroll in digital banking and bundle select products with a new checking account at Visions, you could earn *cash bonuses that total up to $200!


Information and Education

When you’re informed about fraud, identity theft, and other risks, you’re more likely to protect your information and make safe decisions. Stay informed and protected with:

  • This website! – Check back regularly for new content. You'll notice a few articles at the bottom of this page or click here for more
  • Visions' social media accounts – Updated regularly with educational information, details about common scams, and tips to defend against fraudsters. Follow us on Facebook, Instagram, X (formerly Twitter), and TikTok!
  • MoneyMatters – Our financial magazine always include a message, article, or advice from our Fraud Department – like this one! Keep reading quarterly or explore previous issues online
  • Internet Crime Complaint Center – Hosted by the FBI, is our nation’s hub for reporting cyber crime. Visit the site to learn about online threats or report an internet crime 

When it comes to protecting your personal information and hard-earned money, you're our most important teammate! Thank you for helping to keep assets safe and for making safety a priority. 

If you're ever concerned about your account security, please speak with our Contact Center at 800.242.2120.


Security Articles

  • Let's Team Up for Your Protection

    Your account security is our priority. You can join the effort, too, and be our partner in protecting your accounts and personal information. Use these online resources to maximize your security.

  • Text Message Scams

    It’s more common than you’d think. In text messages, scammers often impersonate Visions, Visa®, and other organizations in order to access personal information, bank accounts, credit cards, and more. It’s called “smishing.” And they’re targeting consumers just like you.

  • How to Handle Unexpected Checks

    How to Handle Unexpected Checks Did you get a check in the mail you weren't expecting? Maybe even one you were expecting, but it looks a little funny? There are ways to verify it to make sure you're not depositing a counterfeit check – and it all starts with the source. Checks…

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