Are you a government employee in need of financial relief? If you've been laid off or furloughed, we want to help! Click here for resources to support you at this challenging time.

Your account security is our priority.
You can join the effort, too, and be our partner in protecting your accounts and personal information. Use these online resources to maximize your security.
 

Digital Banking

In digital banking, you can monitor your account history for suspicious transactions and utilize other free services:

  • Transaction History – View your account transactions in our secure online portal – anytime, anywhere
  • eStatements – A faster, greener, and more secure way to view your monthly statements. Learn more about eStatements
  • Alerts – Choose from 20 Security Alerts to choose from and add custom Account Alerts based on your personal preferences and financial habits. Learn about Alerts and Security Alerts
  • Card Controls – Temporarily disable your Visions credit or debit cards or request a replacement if a card is lost or stolen. Check it out in digital banking!
     

Plus, if you’re using our Visions FCU Mobile app, you’ll notice FaceID and Passcode options on your login screen. In addition to our multi-factor authentication, these optional enhancements are both convenient and secure. Win/Win! 
 

Information and Education

When you’re informed about fraud, identity theft, and other risks, you’re more likely to protect your information and make safe decisions. Stay informed and protected with:

  • This website! – Check back regularly for new content. You'll notice a few articles at the bottom of this page or click here for more
  • Visions' social media accounts – Updated regularly with educational information, details about common scams, and tips to defend against fraudsters. Follow us on Facebook, Instagram, X (formerly Twitter), and TikTok!
  • MoneyMatters – Our financial magazine always include a message, article, or advice from our Fraud department – like this one! Keep reading quarterly or explore previous issues online
  • Internet Crime Complaint Center – Hosted by the FBI, IC3.gov is our nation’s hub for reporting cyber crime. Visit the site to learn about online threats or report an internet crime
     

When it comes to protecting your personal information and hard-earned money, you're our most important teammate! Thank you for helping to keep assets safe and for making safety a priority.

If you're ever concerned about your account security, please speak with our Contact Center at 800.242.2120.
 

Digital Banking and Enrollment Security Information and Articles

Security Articles

View All Security Articles

  • Cybersecurity: AI-Powered Deepfakes

    Advancements in technology and artificial intelligence (AI) have given rise to deepfakes, which are video or audio content that have been altered to make a person look or sound like someone else. While some deepfakes are intended to be funny or amusing, others can be misleading or fraudulent. When used convincingly and with ill intent, deepfake technology is a vehicle for fraud, whether that’s during a single conversation or after building your trust over time. Use the following tips to stay protected. By staying vigilant for red flags and informed about common tricks, you can help to protect your accounts and personal information.

    Image for cybersecurity deepfake article

  • Cybersecurity: "Smart" Fraud

    Not all fraudsters are human. With recent advances in technology, many scams and attempts at fraud are enhanced or channeled through smart technology such as bots and artificial intelligence (AI) software. Protecting yourself generally looks the same, though, whether it’s a human scammer or AI. Here are common scams that utilize AI and a few preventative steps for protecting your accounts and personal information while you’re online.

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  • Zelle® Safety

    Located conveniently in your Visions FCU Mobile app, Zelle® enables you to send and receive money with friends and family, even if they bank somewhere different than you. Follow these easy tips to use Zelle® safely: (1) Only send money to those you know and trust, (2) Beware of payment scams, (3) Treat Zelle® like cash.

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