Our Syracuse NY branch is closed today, Nov. 22nd.
Please utilize digital banking or call our Contact Center at 800.242.2120 for your financial needs.

Articles related to safety and security in your financial life.

  • Let's Team Up for Your Protection

    Your account security is our priority. You can join the effort, too, and be our partner in protecting your accounts and personal information. Use these online resources to maximize your security.

  • Text Message Scams

    It’s more common than you’d think. In text messages, scammers often impersonate Visions or other organization like Visa® in order to access personal information, bank accounts, credit cards, and more. It’s called “smishing.” And they’re targeting consumers just like you.

  • How to Handle Unexpected Checks

    How to Handle Unexpected Checks Did you get a check in the mail you weren't expecting? Maybe even one you were expecting, but it looks a little funny? There are ways to verify it to make sure you're not depositing a counterfeit check – and it all starts with the source. Checks…

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  • Powers of Attorney and Estate Planning

    An important document that everyone should consider as part of their estate planning is a power of attorney. This is a legal document that gives another adult person – or even a Trust Department like at Visions – the authority to act on your behalf. Most often used in the event of illness or incapacity...

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  • Travel with Secure Payments

    You may not be able to use a Visions credit card or debit card in every country you visit. We have initiated a fraud prevention program to protect your credit and debit card, whether it be at home or during international travel.

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  • Preventing Card Fraud

    Protecting your cards from suspicious activity Visions has an extra fraud prevention program to protect your credit and debit card. You may encounter some instances where your transaction could be declined if the activity is considered extremely suspicious. If you plan on travel…

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  • Identity Theft

    For prevention or if your information has been compromised, take these steps to protect your personal information.

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  • Be Safe Online

    Visions makes every effort to ensure that our members' information is safe and secure. For your online safety and security, the following are some helpful tips...

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