Does Visions or Zelle® offer purchase protection for payments made with Zelle®?
Neither Visions nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
Zelle FAQ
- Are there any fees to send money using Zelle®?
- I believe I’ve been a victim of a scam. Who should I contact?
- What is the daily transfer limit for the Send Money with Zelle feature?
- How long does it take to receive money with Zelle®?
- Someone sent me money with Zelle®, how do I receive it?
- Will the person I send money to be notified?
- What if I want to send money to someone whose bank or credit union doesn’t offer Zelle®?
- Are there any limits for sending and receiving money with Zelle®?
- Can I cancel or reverse a payment?
- Can I use Zelle® internationally?
- Is Zelle® available for Visions Business Accounts?
- Can I pay a small business with Zelle®?
- I’m unsure about using Zelle® to pay someone I don’t know. What should I do?
- Who can I send money to with Zelle®?
- Is my information secure?
- How does Zelle® work?
- What if I get an error message when I try to enroll an email address or U.S. mobile number?
- How do I get started with Zelle®?
- How do I use Zelle®?
- What is Zelle®?
