Someone sent me money with Zelle®, how do I receive it?

If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your Visions Federal Credit Union account, typically within minutes*.

If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps:   

  • Click on the link provided in the payment notification you received via email or text message
  • Select Visions Federal Credit Union
  • Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money.

Once you’re enrolled, future payments will move directly into your Visions account. You won’t need to do anything to accept them, they’ll automatically be available in your account. 

*To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.
 

Zelle FAQ