Articles: Security

Not all fraudsters are human. With recent advances in technology, many scams and attempts at fraud are enhanced or channeled through smart technology such as bots and artificial intelligence (AI) software. Protecting yourself generally looks the same, though, whether it’s a human scammer or AI. Here are common scams that utilize AI and a few preventative steps for protecting your accounts and personal information while you’re online.

Located conveniently in your Visions FCU Mobile app, Zelle® enables you to send and receive money with friends and family, even if they bank somewhere different than you. Follow these easy tips to use Zelle® safely: (1) Only send money to those you know and trust, (2) Beware of payment scams, (3) Treat Zelle® like cash.

Although it may be challenging to maintain privacy on social media, taking sensible precautions can provide you with peace of mind. Here are steps you can take to protect your information.

To keep your personal information secure, it’s important you make sure your devices are updated and equipped with the latest security features.

Your account security is our priority. You can join the effort, too, and be our partner in protecting your accounts and personal information. Use these online resources to maximize your security.

Whether you have an issue with your card or simply want to change your PIN, here's what to do and who to contact.

It’s more common than you’d think. In text messages, scammers often impersonate Visions or other organization like Visa® in order to access personal information, bank accounts, credit cards, and more. It’s called “smishing.” And they’re targeting consumers just like you.

How to Handle Unexpected Checks Did you get a check in the mail you weren't expecting? Maybe even one you were expecting, but it looks a little funny? There are ways to verify it to make sure you're not depositing a counterfeit check – and it all starts with the source. Checks…

An important document that everyone should consider as part of their estate planning is a power of attorney. This is a legal document that gives another adult person – or even a Trust Department like at Visions – the authority to act on your behalf. Most often used in the event of illness or incapacity...

You may not be able to use a Visions credit card or debit card in every country you visit. We have initiated a fraud prevention program to protect your credit and debit card, whether it be at home or during international travel.

Protecting your cards from suspicious activity Visions has an extra fraud prevention program to protect your credit and debit card. You may encounter some instances where your transaction could be declined if the activity is considered extremely suspicious. If you plan on travel…

For prevention or if your information has been compromised, take these steps to protect your personal information.