Have a Question?
Did you know that you can ask general questions at any time? We've created a knowledge base of Visions FCU information that you can use. If you don't find the answer from the search field below, you can submit a question to our team.
- Toll-Free: 800.242.2120
- Contact Center Hours:
Monday through Friday 8:30am - 6:00pm
Saturday 8:30am - 2:00pm
Members using auxiliary aides and services like TTY/TDD devices are encouraged to call 711 for assistance from a TRS Communications Assistant.
The below address is intended for all mail correspondence to include payments and deposits.
- Visions Federal Credit Union
24 McKinley Avenue
Endicott, NY 13760
- To ask specific questions regarding your account, log into your online or mobile Visions account and select “Live Chat”, located in the left navigation menu. This provides a secure, encrypted connection for transmitting confidential account information.