We've been monitoring the COVID-19 pandemic and have made some important changes to our branch hours. Visit www.visionsfcu.org/updates to learn more.

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Have a Question?

Did you know that you can ask general questions at any time? We've created a knowledge base of Visions FCU information that you can use. If you don't find the answer from the search field below, you can submit a question to our team.

By Telephone:

  • Toll-Free: 800.242.2120
  • Contact Center Hours:

    Monday through Friday 8:30 AM - 6:00 PM
    Saturday 8:30am - 2:00pm

By Mail:

The below address is intended for all mail correspondence to include payments and deposits.

  • Visions Federal Credit Union
    24 McKinley Avenue
    Endicott, NY 13760

By Email:

  • To ask specific questions regarding your account, log in to your online Visions account and select "Message Center", located at the top-right corner of the page, or log in using Visions Mobile App and select "Messages". This provides a secure, encrypted connection for transmitting confidential account information.

Automated Telephone Banking with Phone Access Teller (PAT):

  • Local: 607.757.9411
  • Toll-Free: 800.843.2892
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