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Ask a question using our search bar at the top of the page or check out some of the most requested information below!

Still need to get in touch? You can contact us by telephone, mail, chat, or in person! Scroll down for our contact information.

Telephone

Toll-Free: 800.242.2120

Contact Center Hours:

Monday through Friday 8:30am - 6:00pm
Saturday 8:30am - 2:00pm

Members using auxiliary aides and services like TTY/TDD devices are encouraged to call 711 for assistance from a TRS Communications Assistant.

Mail

The below address is intended for all mail correspondence to include payments and deposits.

Visions Federal Credit Union
24 McKinley Avenue
Endicott, NY 13760

Chat

To ask specific questions regarding your account, log into your online or mobile Visions account and select “Live Chat”, located in the left navigation menu. This provides a secure, encrypted connection for transmitting confidential account information.

In Person

Visit any of our convenient branch locations.

Helpful Links